Return Policy
At Birdie & Co., we are committed to providing clean, high-quality supplements to support your pregnancy and wellness journey. While we hope you love everything you receive, we understand that sometimes things don’t work out. Please see our return policy below:
Unopened Products
We gladly accept returns of unopened items within 30 days of purchase.
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Eligibility: Products must be unused, sealed, and in their original packaging.
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Proof of Purchase: A receipt or order confirmation is required for all returns.
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Return Shipping: Customers are responsible for return shipping costs. Original shipping fees (if applicable) are non-refundable.
To start a return, email us at support@thebirdieandcompany.com with your order number and reason for the return. Once approved, we’ll send you a return authorization number and instructions for shipping your item back to us.
Once your return is received and approved, your refund will be processed to your original method of payment. Please allow 5–10 business days for the refund to appear on your statement.
Opened Products – Quality Concerns
If you’ve opened a product and experienced a quality-related issue, we accept returns within 7 days of delivery.
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We want to hear from you. Please reach out to us at support@thebirdieandcompany.com with your order number and a brief description of your concern.
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We may ask for a photo or further details to better understand the issue.
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If approved, we’ll offer a refund or replacement based on your preference. Return shipping is not required for opened products with verified quality concerns.
Damaged or Defective Items
If your order arrived damaged or defective, please contact us within 7 days of delivery at support@thebirdieandcompany.com. We’ll make it right with a refund or replacement.
Final Notes
We always welcome your feedback — it's how we learn and improve. If you're not sure whether your item qualifies for a return or just want to talk things through, reach out. We're here to help.
Thank you for being part of the Birdie & Co. family